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6px;font-size:9px;display:grid}.admin-conversation{background:#f8f6f0;flex-direction:column;min-width:0;min-height:0;display:flex}.admin-conversation>header{border-bottom:1px solid var(--line);background:#fff;flex:none;justify-content:space-between;align-items:center;gap:20px;padding:20px 24px;display:flex}.admin-conversation>header strong,.admin-conversation>header span{display:block}.admin-conversation>header span{color:var(--ink-soft);margin-top:3px;font-size:10px}.conversation-id{font-weight:750;color:#8a641e!important}.admin-message-list{flex-direction:column;flex:1;gap:12px;min-height:0;padding:24px;display:flex;overflow-y:auto}.admin-live-message{background:#fff;border-radius:10px 10px 10px 2px;align-self:flex-start;max-width:76%;padding:13px 15px;box-shadow:0 2px 10px #132f2b12}.admin-live-message-admin{background:#e2ece6;border-radius:10px 10px 2px;align-self:flex-end}.admin-live-message strong,.admin-live-message time{color:#6e5a31;font-size:9px}.admin-live-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:5px 0 7px;line-height:1.5}.admin-live-message time{color:#7a8a86}.admin-chat-reply{border-top:1px solid var(--line);background:#fff;flex:none;grid-template-columns:1fr auto;gap:10px;padding:18px;display:grid}.admin-chat-reply textarea{resize:none;width:100%;font:inherit;border:1px solid #bfc8c2;padding:13px}.admin-chat-reply .button{align-self:stretch}.admin-chat-reply .form-error{grid-column:1/-1}.chat-desk-empty{color:var(--ink-soft);text-align:center;padding:45px 25px}.chat-desk-empty strong{color:var(--ink);font-family:var(--font-display), Georgia, serif;font-size:25px}.chat-desk-empty p{font-size:12px;line-height:1.6}.chat-desk-empty-main{margin:auto}@media (max-width:900px){.portal-header{flex-direction:column;align-items:start}.portal-detail-head,.portal-columns{grid-template-columns:1fr}.detail-list{grid-template-columns:1fr 1fr}.admin-chat-desk{grid-template-columns:minmax(235px,.75fr) minmax(0,1.25fr)}}@media 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